Product Recall: Amana Air Conditioners & Heat Pumps

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US/Bethesda & Canada/Ottawa: Daikin Comfort Technologies Manufacturing L.P. (“DCT”), a Houston, Texas establishment, recalls an estimated total 62,402 Amana branded Packaged Terminal Air Conditioners and Heat Pumps (approximately 62,100 in the US and approximately 302 in Canada) from the American and Canadian marketplaces due to reported overheating with consequential risks of burns, scalds, smoke inhalation, respiratory failure and/or cardiac system collapse, all serious health and safety hazards requiring immediate medical intervention to minimize pain and suffering as well as prevent life-altering injury or death.

CPSC: https://rb.gy/1bh74; HCSC: https://rb.gy/j6atw

Direct US link: https://www.cpsc.gov/Recalls/2023/Daikin-Comfort-Technologies-Recalls-Amana-Packaged-Terminal-Air-Conditioners-and-Heat-Pumps-Due-to-Burn-and-Fire-Hazards-Recall-Alert

Direct Canada link: https://recalls-rappels.canada.ca/en/alert-recall/amana-packaged-terminal-air-conditioners-and-heat-pumps-recalled-due-burn-and-fire

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves Amana branded Packaged Terminal Air Conditioners and Heat Pumps (“PTACs”) assembled with “DigiAir” modules, as follows:

• Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (“PTACs”) assembled with “DigiAir” modules. The DigiAir Modules are factory-installed make-up Air Systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. The brand, “Amana” can be found printed on the unit’s Control Cover and the model number is on the label located below the Control Board.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Amana Packaged Terminal Air Conditioners and Heat Pumps can be found on the Web site above.

==> No barcodes, UPCs, item numbers, best-before date codes, manufacturing date codes, production dates, expiry dates, regulatory approval designations, registration numbers, agency approval designations or other identification numbers were listed with this recall notification.

According to the CPSC, the DigiAir Module Compressor can overheat. If this defect occurs, it poses consequential risks of burns, scalds, smoke inhalation, respiratory failure and/or cardiac system collapse or otherwise adversely affect the health and safely of people who utilize the product in a reasonable manner expected with its intended design and anticipated use.

In this case, this recall was initiated after Daikin Comfort Technologies has received fifty-two (52) reports of incidents with the “DigiAir” compressor, including 10 that resulted in fires. No injuries have been reported.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

Proposed Remedy:
If you believe you have purchased or have in your possession any of the recalled Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (“PTACs”), please do not use it until the DigiAir compressor in the recalled PTAC unit has been disabled by following instructions to disable it available here: https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.amana-ptac.com%2Fdocs%2Fdefault-source%2Fdownloads%2Fhomeowner-communication-3-19-23.doc&wdOrigin=BROWSELINK.

Contact Daikin Comfort Technologies Manufacturing, L.P. (“DCT”) for instructions on disabling the DigiAir compressor in the recalled PTACs and to arrange for the free repair of the unit by a qualified technician. Daikin Comfort Technologies is contacting all known purchasers directly.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to properly treat burns, scalds, smoke inhalation, respiratory failure and/or cardiac system collapse.

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If you have any questions about this recall notification, please contact DCT toll-free at 844-309-1141 from 8:00 AM to 4:30 PM, Eastern Standard Time, Monday to Friday. Alternatively, you can visit the company’s Web site at https://www.amana-ptac.com/digi-air-recall or https://www.amana-ptac.com and click on the “RECALL” link for more information.

==> To see other recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Cardiac Arrest and/or Cardiac Failure hazards, please search for “heart” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fire hazards, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Respiratory Arrest and/or Respiratory Failure hazards, please search for “respiratory” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Smoke Inhalation hazards, please search for “smoke” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Daikin Comfort Technologies or DCT, please search for “Daikin” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Amana model, please search for “Amana” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the DigiAir brand, please search for “DigiAir” using the Search Box at the top of this page.

French/Français for the Canadian release:
You can also read about this recall in French here (“Santé Canada”):
https://recalls-rappels.canada.ca/fr/avis-rappel/climatiseurs-thermopompes-terminaux-monoblocs-amana-sont-rappeles-en-raison-risques

Vous pouvez également lire ce rappel en français ici (“Santé Canada”):
https://recalls-rappels.canada.ca/fr/avis-rappel/climatiseurs-thermopompes-terminaux-monoblocs-amana-sont-rappeles-en-raison-risques

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More information about this recall:
CPSC recall number: 23-779
HCSC ID number: RA-74037
Recalls Direct RIN: 17420-2023
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General information:
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