Product Recall: Sun Joe Cordless Lawn Mowers


Product Recall: Sun Joe Cordless Lawn Mowers

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US FlagCanada FlagUS/Bethesda & Canada/Ottawa: Snow Joe LLC, a Hoboken, New Jersey establishment recalls an estimated total 26,650 Sun Joe branded Cordless Walk Behind Lawn Mowers (approximately 26,300 in the US and approximately 350 in Canada) from the American and Canadian marketplaces due to suspected in-use component detachment and consequential risks of lacerations, amputation, concussion, bone fracture and life-changing Central Nervous System (“CNS”) injuries, all serious health and safety hazards requiring immediate medical intervention to minimize pain and suffering as well as prevent life-altering injury or death.

CPSC: https://bit.ly/3ehb5fS; HCSC: https://bit.ly/3QAlhhf

Direct US link: https://www.cpsc.gov/Recalls/2022/Snow-Joe-Recalls-Sun-Joe-Cordless-Lawn-Mowers-Due-to-Laceration-Hazard

Direct Canada link: https://recalls-rappels.canada.ca/en/alert-recall/sun-joe-ion-cordless-lawn-mower-kit-17-inch-recalled-due-injury-hazard

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports that this recall involves certain Sun Joe Cordless Walk Behind Lawn Mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT, as follows:

  • The brand, “Snow Joe” can be found printed on the side of the Mowers and on the Mulching Bag. The recalled 48-volt Mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled Cordless Lawn Mowers have serial numbers in the following ranges, as follows:;
    • 0200920000001 to 0200920000366;
    • 0200930000001 to 0200930003294;
    • 0200940000001 to 0200940002196;
    • 0219250000001 to 0219250000366;
    • 0219260000001 to 0219260000366;
    • 0219270000001 to 0219270000366;
    • 0256230000001 to 0256230001830;
    • 0258410000001 to 0258410001464;
    • 0258420000001 to 0258420001830;
    • 0260770000001 to 0260770001830;
    • 0260860000001 to 0260860000732;
    • 0262090000001 to 0262090002196;
    • 0262860000001 to 0262860001464;
    • 0262870000001 to 0262870000366;
    • 0264540000001 to 0264540000366;
    • 0264550000001 to 0264550000366;
    • 0264560000001 to 0264560000366;
    • 0264570000001 to 0264570000366;
    • 0264580000001 to 0264580000366;
    • 0302830000001 to 0302830000366;
    • 0328140000001 to 0328140000366;
    • 0328150000001 to 0328150000366;
    • 0328160000001 to 0328160000366;
    • 0328170000001 to 0328170000366;
    • 0328180000001 to 0328180000366;
    • 0328190000001 to 0328190000366;
    • 0332730000001 to 0332730000366;
    • 0332740000001 to 0332740000366;
    • 0332750000001 to 0332750000366;
    • 0332760000001 to 0332760000366;
    • 0332770000001 to 0332770000366;
    • 0332790000001 to 0332790000366;
    • 0332800000001 to 0332800000366;
    • 0332810000001 to 0332810000366;
    • 0332820000001 to 0332820000366;
    • 0332830000001 to 0332830000366;
    • 0334620000001 to 0334620001098;
    • 0200920000367 to 0200920000732;
    • 0238630000001 to 0238630000366;
    • 0260850000001 to 0260850000366;
    • 0334560000001 to 0334560000350;
    • 0357320000001 to 0357320000420

Please consult the photograph above for details of the product’s design and retail presentation. Additional images of the recalled Sun Joe branded Cordless Lawn Mowers can be found on the Web site above.

US Consumer Product Safety Commission ("CPSC")==> No barcodes, UPCs, item numbers, manufacturing date codes, production dates, regulatory approval designations, registration numbers, agency approval designations or other identification numbers were listed with this recall notification.

According to the CPSC, the Mower Blade can detach unexpectedly. If this defect occurs can poses risk of lacerations, amputation, concussion, bone fracture and life-changing Central Nervous System (“CNS”) injuries.

The firm has received thirty-one (31) reports of either the Blade or the Bolt securing the Blade on the recalled Walk Behind Lawn Mowers detaching. No injuries have been reported.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

Proposed Remedy:
If you believe you have purchased or have in your possession any of the recalled Sun Joe Cordless Walk Behind Lawn Mowers, please do not use it. Instead, kindly contact Snow Joe for instructions on how to determine whether your Lawn Mower is included in the recall and if so, instructions on how to safety inspect and secure the Lawn Mower Blade.

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to properly treat lacerations, amputation, concussion, bone fracture and life-changing Central Nervous System (“CNS”) injuries.

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US Centers for Disease Control and Prevention Coronavirus Tips___________________________________________________________

If you have any questions about this recall notification, please contact Snow Joe from 8:00 AM to 8:00 PM, Eastern Standard Time, Monday to Sunday. Alternatively, you can e-mail the company at recalls@snowjoe.com or visit the company’s Web site at https://snowjoe.com/24v-x2-17lm-recall or https://snowjoe.com/ and click then on the “Safety Recall” link at the bottom of the page for more information.

Logo - Health Canada==> To see other recalls and notifications relating to Amputation hazards, please search for “amputation” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Bone Fracture hazards, please search for “fracture” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Concussion or Traumatic Brain Injury (“TBI”) hazards, please search for “concussion” using the Search Box at the top of this page.

==> To see other recalls and notifications concerning Laceration hazards, please search for “Laceration” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Snow Joe LLC, please search for “Snow Joe” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Sun Joe brand, please search for “Sun Joe” using the Search Box at the top of this page.

French/Français for the Canadian release:
You can also read about this recall in French here (“Santé Canada”):
https://recalls-rappels.canada.ca/fr/avis-rappel/ensemble-tondeuse-gazon-sans-fil-sun-joe-ion-17-pouces-rappele-en-raison-risque

Vous pouvez également lire ce rappel en français ici (“Santé Canada”):
https://recalls-rappels.canada.ca/fr/avis-rappel/ensemble-tondeuse-gazon-sans-fil-sun-joe-ion-17-pouces-rappele-en-raison-risque

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More information about this recall:
CPSC recall number: 22-213
HCSC ID number: RA-64495
Recalls Direct RIN: 16212-2022
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

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E. & O. E.

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