Bestar Wall Beds [US & Canada]


Bestar Wall Beds Recall [US & Canada]

Click to enlarge image

US FlagCanada FlagUS/Bethesda & Canada/Ottawa: Bestar Inc., Lac-Mégantic, Quebec establishment, recalls an estimated total 182,000 Bestar branded Wall Beds (approximately 129,000 in the US and approximately 53,000 in Canada) from the American and Canadian marketplaces due to suspected component detachment and consequential risks of falls, laceration, concussion, crush, bone fractures, Traumatic Brain Injury (“TBI”) hazard and/or central nervous system (“CNS”) injury, all serious health and safety hazards requiring immediate medical intervention to minimize pain and suffering as well as prevent life-altering injury or death.

CPSC: http://ht.ly/Oewa30sgTF5; HCSC: http://ht.ly/vIrk30sgTFn

Direct US link: https://www.cpsc.gov/Recalls/2022/Bestar-Recalls-Wall-Beds-Due-to-Serious-Impact-and-Crush-Hazards-One-Adult-Death-Reported-Recall-Alert

Direct Canada link: https://recalls-rappels.canada.ca/en/alert-recall/bestar-wall-beds-recalled-due-tip-over-and-entrapment-hazards

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves certain Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds, as follows:

  • This recall involves certain Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds. The Beds were sold online at Wayfair.com, Costco.com, Cymax.com and Amazon.com in the following styles:
    • Audrea Full Bed Bed, sold with a style number of 42183
    • Audrea Queen Bed, sold with a style number of 42184
    • Cielo Full Bed, sold with a style number of 80183
    • Cielo Queen Bed, sold with a style number of 80184
    • Edge Full Bed, sold with a style number of 70183
    • Edge Queen Bed, sold with a style number of 70184
    • Lumina Full Bed, sold with a style number of 85181
    • Lumina Queen Bed, sold with a style number of 85182
    • Lumina Queen with Desk Bed, sold with a style number of 85184
    • Lumina with Desk Bed, sold with a style number of 85183
    • Nebula Full Bed, sold with a style number of 25183
    • Nebula Queen Bed, sold with a style number of 25184
    • Novello Double Bed, sold with a style number of 41183
    • Novello Queen Bed, sold with a style number of 41184
    • Orion Full Bed, sold with a style number of 116183
    • Orion Queen Bed, sold with a style number of 116184
    • PUR Full Boutique Full Bed, sold with a style number of 26183
    • PUR Queen Boutique Queen Bed, sold with a style number of 26184
    • Versatile Double Bed, sold with a style number of 40180
    • Versatile Double Bed, sold with a style number of 40181
    • Versatile Full Bed, sold with a style number of 40183
    • Versatile Queen Bed, sold with a style number of 40184
    • Versatile Queen Bed, sold with a style number of 40182

Please consult the photograph above for details of the product’s design and retail presentation. Additional images of the recalled Wall Beds can be found on the Web site above.

==> No barcodes, UPCs, manufacturing date codes, production dates, expiry dates, regulatory approval designations, registration numbers, agency approval designations or other identification numbers were listed with this recall notification.

According to the CPSC, the Wall Beds can detach from the wall and fall onto those nearby, posing serious impact and crush hazards with consequential risks of laceration, concussion, bone fractures, Traumatic Brain Injury (“TBI”), crush and/or central nervous system (“CNS”) injury.

According to the company, failure to use a professional installer can lead to improper assembly and/or attachment to the wall structure and therefore may result in a sudden collapse of the Wall Bed. The Beds can become detached from the wall and fall, posing a tip-over and entrapment hazard that can results in serious injury or death.

As of March 28, 2022, the company has received sixty-one (61) reports of occurrences where the units have dislodged from the wall in the United States, with sixty (60) reports of injuries and one (1) death. There have been fifteen (15) reports of occurrences where the units dislodged from the wall in Canada with eight (8) reports of injuries.

In July 2018, a 79-year-old American died after a Bestar Wall Bed fell on her, injuring her spine.

Proposed Remedy:
If you believe you have purchased or have in your possession any of the recalled Bestar Wall Beds, please do not use it. Instead, kindly consult the communication you received from Bestar. If you are uncertain whether your Wall Bed needs to be reinstalled you are entitled to a free inspection. If the Bed requires re-installation, you are advised to use a professional installer.

Bestar will reimburse you for the re-installation cost with the expectation that cost will range from $170 – $207 US for Above Top Shelf Wall Beds or $338 – $414 for Below Top Shelf Wall Beds. If you are unable to find a quote within that range please contact Bestar to receive assistance in finding an installer. If you are, nonetheless, unable to find someone within that range, you will be reimbursed for reasonable costs outside of it, provided you can provide documentation.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to properly treat laceration, concussion, crush, bone fractures and/or central nervous system (“CNS”) injury.

___________________________________________________________

US Centers for Disease Control and Prevention Coronavirus Tips___________________________________________________________

If you have any questions about this recall notification, please contact Bestar toll-free at 1-888-912-8458 from 8:00 AM to 5:00 PM, Eastern Standard Time, Monday to Friday. Alternatively, you can e-mail the company at Bestar8577@stericycle.com or visit the company’s Web site at https://www.bestar.com/wall-bed-recall or at https://www.bestar.com and click on the “WALLBED SAFETY RECALL” link at top of page for more information.

==> To see other recalls and notifications concerning Amputation hazards, please search for “amputation” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Bone Fracture hazards, please search for “fracture” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Concussion or Traumatic Brain Injury (“TBI”) hazards, please search for “concussion” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fall hazards, please search for “fall” using the Search Box at the top of this page.

==> To see other recalls and notifications concerning Laceration hazards, please search for “Laceration” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Respiratory Arrest and/or Respiratory Failure hazards, please search for “respiratory” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Bestar, please search for “Bestar” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Audrea brand, please search for “Audrea” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Cielo brand, please search for “Cielo” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Edge brand, please search for “Edge” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Lumina brand, please search for “Lumina” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Nebula brand, please search for “Nebula” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Novello brand, please search for “Novello” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Orion brand, please search for “Orion” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the PUR brand, please search for “PUR” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold under the Versatile brand, please search for “Versatile” using the Search Box at the top of this page.

French/Français for the Canadian release:
You can also read about this recall in French here (“Santé Canada”):
https://recalls-rappels.canada.ca/en/alert-recall/bestar-wall-beds-recalled-due-tip-over-and-entrapment-hazards#tablefield-node-64034-field_affected_products-0

Vous pouvez également lire ce rappel en français ici (“Santé Canada”):
https://recalls-rappels.canada.ca/en/alert-recall/bestar-wall-beds-recalled-due-tip-over-and-entrapment-hazards#tablefield-node-64034-field_affected_products-0

Don’t miss a recall, warning or alert!
==> Get these notifications sent to you automatically! To subscribe to our free Auto-Alert™ service, just use the sign-up box in the upper left-hand corner of this page. Don’t worry, we won’t sell your name or contact details and you can cancel anytime. No problem!

___________________________________________________________

More information about this recall:
CPSC recall number: 22-739
HCSC ID number: RA-64034
Recalls Direct RIN: 15668-2022
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/
Report an unsafe product you purchased in Canada [external: new window opens]:
==> http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php
Search for a recalled product on the Health Canada Web site [external: new window opens]:
==> http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

We welcome your feedback:
Want to e-mail or share this recall?
==> Simply use the “Share this” options below.
Is this recall relevant to you? Please let us know!
==> Click on the “Like” button below.
E. & O. E.

___________________________________________________________

%d bloggers like this: