Structube SERBI Rattan Lounge Chair Recall [Canada]


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Structube SERBI Rattan Lounge Chair Recall [Canada]

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Canada/Ottawa: Struc-Tube Lte. (“Structube”), a Laval, Quebec establishment, recalls an estimated 315 SERBI brande Rattan Lounge Chairs from the Canadian marketplace due to reported structural failure and consequential risks of falls, lacerations, concussion, bone fracture and life-changing Central Nervous System (“CNS”) injuries, all serious health and safety hazards.

HCSC: http://ht.ly/f1bD30rnKnK

Direct link: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74445r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports this recall involves certain Rattan Lounge Chairs, as follows:

  • SERBI Rattan Lounge Chairs, sold with a teak wood frame and woven rattan seat and back, all in natural colour

Please consult the photograph above for details of the product’s  design and retail presentation.

==> No barcodes, UPCs, item numbers, best-before date codes, manufacturing date codes, production dates, expiry dates, regulatory approval designations, registration numbers, agency approval designations or other identification numbers were listed with this recall notification.

According to Health Canada, the Seat Back may unexpectedly detach and/or collapse. If this defect occurs, it poses a fall hazard to people who utilize the product in a reasonable manner expected with its intended use. As of November 6, 2020, the company has received two (2) reports of Lounge Chairs breaking in Canada, both of which involved minor injuries from falls.

If you believe you have purchased or have in your possession any of the recalled Rattan Lounge Chairs, please do not use them. Instead, kindly return Rattan Lounge Chairs to any Structube location for a full refund of the purchase price, or an in-store credit if proof of purchase cannot be established.

If you have any further questions, comments or complaints about this recall, please contact Structube toll-free at 1-877-721-3787 during normal business hours Eastern Standard Time, Monday to Friday or on the Web at https://www.structube.com/en/contact-us.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Lounge Chairs, please search for “chair” or more generically, “furniture” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Bone Fracture hazards, please search for “fracture” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fall hazards, please search for “fall” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Laceration hazards, please search for “laceration” using the Search Box at the top of this page.

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More information about this recall:
HCSC ID number: RA-74445
Recalls Direct RIN: 13845-2020
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in Canada [external: new window opens]:
==> http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php
Search for a recalled product on the Health Canada Web site [external: new window opens]:
==> http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

We welcome your feedback:
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E. & O. E.

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