Crock-Pot Express Crock Multi-Cooker Recall [US & Canada]


Crock-Pot Express Crock Multi-Cooker Recall [US & Canada]

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US FlagCanada FlagUS/Washington & Canada/Ottawa: Sunbeam Products, Inc., a Boca Raton, Florida establishment recalls an estimated total 942,760 of Crock-Pot 6-Quart Express Crock Multi-Cookers (approximately 914,430 in the US and approximately 28,330 in Canada) from the American and Canadian marketplaces due to suspected locking failure and consequential risks of buns, scalds, eye injury and property damage, all health and serious health hazards.

CPSC: http://ht.ly/o1UH30rmQIU; HCSC: http://ht.ly/uMdV30rmQIX

Direct US link: https://www.cpsc.gov/Recalls/2021/Crock-Pot-6-Quart-Express-Crock-Multi-Cookers-Recalled-by-Sunbeam-Products-Due-to-Burn-Hazard

Direct Canada link: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2020/74391r-eng.php

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves certain Crock-Pot 6-Quart Express Crock Multi-Cookers, as follows:

  • Crock-Pot 6-Quart Express Crock Multi-Cookers, sold with a Model Number of SCCPPC600-V1 and manufactured between July 1, 2017 and October 1, 2018, with date codes K196JN through K365JN and L001JN through L273JN. You can find the date code engraved on one of the prongs of the electrical plug and on the bottom of the Multi-Cooker’s base.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Crock-Pot 6-Quart Express Crock Multi-Cookers can be found on the Web sites above.

==> No production dates, expiry dates, regulatory approval designations, registration numbers, agency approval designations or other identification numbers were listed with this recall notification.

According to the CPSC, the recalled Crock-Pot Express Crock Multi-Cookers can pressurize when the lid is not fully locked. If this defect occurs, it can cause the lid to suddenly detach while the Cooker is in use, posing risks of burns, scalds and/or eye damage to people who utilize the product in a reasonable manner expected with its intended use

If you believe you have purchased or have in your possession any of the recalled Crock-Pot Express Crock Multi-Cookers, please do not use them. Instead, please immediately stop using the recalled Crock-Pot in Pressure Cooker mode, although the company reports you may continue to use it for Slow Cooking and Sautéing. Contact Crock-Pot immediately to obtain a free replacement lid.

If you must continue using the Multi-Cooker in Pressure Cooker mode while waiting for the replacement lid, please be certain the Lid is completely securely turned to the fully locked position by aligning the Locking Indicator Arrow on the Lid with the Lock Symbol on the Base.

Sunbeam Products has received 119 reports of Lid detachment, resulting in ninety-nine (99) burn injuries ranging in severity from first-degree to third-degree burns in the United States. As of November 17th, the company has received two (2) reports of the Lid detaching during use resulting in two (2) burn injuries in Canada

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to properly treat burns, scalds and/or eye damage.

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US CDC Coronavirus Tips___________________________________________________________

If you have any questions about this recall notification, please contact Crock-Pot toll-free at 1-800-323-9519 from 9:00 AM to 5:00 PM, Eastern Standard Time, Monday to Friday. Alternatively, you can visit the company’s Web site at http://www.recall.crock-pot.com/ for more information.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Multi-Cookers, please search for “kitchen appliances” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Eye Damage hazards, please search for “eye damage” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold by Sunbeam Products, Inc, please search for “Sunbeam Products” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Crock-Pot, please search for “Crock-Pot” using the Search Box at the top of this page.

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More information about this recall:
CPSC recall number: 21-035
HCSC ID number: RA-74391
Recalls Direct RIN: 13824-2020
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

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E. & O. E.

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