Carrier Heater/Air Conditioner Recall [Australia]

Carrier Heater/Air Conditioner Recall [Australia]

 Click to enlarge image

Australia ACCC RecallAustralia/Canberra: Carrier Corporation, a Dingley, Victoria establishment, recalls certain batch/lots of Carrier Ductless Hi-Wall and Cassette Split Heater/Air Conditioners due to suspected failure of the fan motor and consequential risk of fire, burns and property damage, all serious safety hazards.


Direct link:

Additional information:
The Australian Competition & Consumer Commission (“ACCC”) reports the following Heater/Air Conditioner units are subject to this recall:

  • 38SHV052P1 (5.0kW cool & 5.7kW heat)
  • 38TSV067P1 (6.7kW cool & 8.0kW heat)
  • 38QHF080 (8.0kW cool & 9.0kW heat)
  • 38SHV071P1 (7.1kW cool & 8.4kW heat)
  • 38SHV087P1 (8.7kW cool & 8.9kW heat)
  • 38SHV105P1 (10.5kW cool & 11.2kW heat)
  • 38TSV080P1 (7.6kW cool & 9.2kW heat)
  • 38TSV110P1 (10.5kW cool & 12.3kW heat)
  • 38TSV130P1 (12.5kW cool & 13.0kW heat)
  • 38SHV135P1 (13.5kW cool & 16.0kW heat)
  • 38SHV165P1 (16.5kW cool & 17.0kW heat)

==> No barcodes, UPCs, APNs or other identification numbers were listed with this recall notification.

Please consult the photograph above for details of the product’s design and retail presentation. Additional images of the recalled Heater/Air Conditioner units can be found on the Web site above.

According to the ACCC, the outdoor condensing units of these Heater/Air Conditioner are mounted to the exterior of the premises cooled and heated by the unit, and in some cases mounted directly onto the premises. If the fan motor in the outdoor condensing unit fails, a fire could result, which could cause property damage and/or personal injury.

If you believe you have purchased or have in your possession the recalled Heater/Air Conditioner units, please do not use them. Instead, kindly contact Carrier, through its Australian distributor AHIC (Australia) Pty Ltd and local agents, and make arrangements for them to visit your home and repair the unit. AHIC (Australia) Pty Ltd will also contact registered customers directly to perform necessary repaird.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Heater/Air Conditioner units, please search for “heater” or “air conditioner” or more generically, “HVAC” using the Search Box at the top of this page.

If you have any questions about this recall notification, please contact the company at 1800 959 554 from during normal business hours, Australian Standard Time, Monday to Friday. Alternatively, you can visit the company’s Web site at or by e-mail at

==> To see other recalls and notifications concerning products that pose a Fire hazard, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Carrier Corporation, please search for “Carrier” using the Search Box at the top of this page.


More information about this recall:
ACCC PRA number: 2019/17692
Recalls Direct RIN: 12140-2019
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
About the Recalls Direct service:
Visit the Living Safely site:
Report an unsafe product you purchased in Australia [external: new window opens]:
Search for a recalled product on the ACCC Web site [external: new window opens]:

We welcome your feedback:
Want to e-mail or share this recall?
==> Simply use the “Share this” options below.
Is this recall relevant to you? Please let us know!
==> Click on the “Like” button below.
E. & O. E.


%d bloggers like this: