Norwex USA Rubber Broom Recall [US & Canada]


Norwex USA Rubber Broom Recall [US]

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US FlagCanada FlagUS/Washington & Canada/Ottawa: Norwex USA Inc., a Coppell, Texas establishment, recalls an estimated 58,000 Rubber Brooms due to suspected structural failure and component detachment with consequential risk of laceration all serious safety hazards.

CPSC: http://ht.ly/EL9130ppkgE

HCSC: http://ht.ly/Yimz30ppkEY

Direct US link: https://www.cpsc.gov/Recalls/2019/Norwex-Recalls-Rubber-Brooms-Due-to-Laceration-Hazard-Recall-Alert#

Direct Canada link: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70761r-eng.php

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves certain Extendable Indoor/Outdoor White Rubber Brooms that adjust in height from approximately 30.7 to 40.6 inches long.

  • The “Norwex” logo can be found printed on the plastic head covering the rubber bristles and an embossed date stamp code of “18/9”, “18/10”, “18/11” or “18/12” can be found on the screw joint and lock base.

Please consult the photograph above for details of the product’s design and retail presentation. One (1) additional image of the recalled Brooms can be found on the Web site listed above.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to the CPSC, the Broom’s handle can break in half, exposing a sharp, metal inner rim. If this defect occurs, it poses a laceration hazard to the operator.

If you believe you have purchased or have in your possession any of the recalled Rubber Brooms, please do not use them. Instead, kindly contact Norwex for a full refund. Norwex is also contacting all known (i.e., registered) owners of the recalled Brooms directly and through its sales team.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to handle lacerations.

If you have any questions about this recall, please contact Norwex toll-free at 1-833-882-5569 from 8:00 AM to 8:00 PM Central Time, Monday to Friday and from 9:00 AM to 5:00 PM CT on Saturday. You can also reach the company on on the Web at http://www.norwex.biz and click on the “Product Recalls” link for more information or by e-mail at USnorwexservice@norwex.com.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Brooms, please search for “broom” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Laceration hazards, please search for “laceration” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold by Norwex USA Inc., please search for “Norwex” using the Search Box at the top of this page.

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More information about this recall:
CPSC recall number: 19-771
HCSC ID number: RA-70761
Recalls Direct RIN: 11950-2019
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

We welcome your feedback:
Want to e-mail or share this recall?
==> Simply use the “Share this” options below.
Is this recall relevant to you? Please let us know!
==> Click on the “Like” button below.
E. & O. E.

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