Excel BigDog & Hustler Lawn Mower Recall [US]


Excel BigDog & Hustler Lawn Mower Recall [US]

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US FlagUS/Washington: Excel Industries Inc., a Hesston, Kansas establishment, recalls an estimated 5,400 Zero-Turn Mowers due to suspected component malfunction and consequential risk of fire, burns and property damage, all serious safety hazards.

CPSC: http://ht.ly/CXB730oSZwQ

Direct link: https://www.cpsc.gov/Recalls/2019/Excel-Industries-Recalls-Zero-Turn-Mowers-Due-to-Fire-Hazard-Recall-Alert

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves zero-turn mowers sold under the Hustler FasTrak, Hustler FasTrak SDX, BigDog Stout, and BigDog Stout MP brand names.

The Hustler branded Mowers are yellow while the BigDog branded Mowers are red. The brand names are on a decal located in the front below the seat. The model name and serial numbers can be found on a tag located on the right side of the Mower behind the seat. The recalled Lawn Mowers have serial numbers between 18058001 and 19028225.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional Lawn Mowers of the recalled products can be found on the Web site/sites listed above.

  • BigDog Stout Riding Lawn Mowers, sold with model numbers 937615, 937623, 937631, 937649EX, 937656EX and 937664EX
  • BigDog Stout MP Riding Lawn Mowers, sold with model numbers 937680, 937698 and 937706
  • Hustler FasTrak Riding Lawn Mowers, sold with model numbers 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX and 938738CE
  • Hustler FasTrak SDX Riding Lawn Mowers, sold with model numbers 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX and 938845CE

According to the CPSC, a wire tie underneath the seat could damage the fuel line, posing a fire hazard.

If you believe you have purchased or have in your possession any of the recalled Riding Lawn Mowers, please do not use them. Instead, kindly contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

==> If you have a medical emergency, please contact 9-1-1, your closest hospital or emergency center equipped to handle burns.

If you have any questions about this recall, please contact Excel toll-free at 1-844-594-2448 during normal business hours Eastern Standard Time, Monday to Friday, on the Web at http://www.hustlerturf.com or http://www.bigdogmowers.com (depending on the brand of your Mower), and click on “Product Recall Info” for more information.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Lawn Mowers, please search for “mower” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fire hazards, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications relating products and vehicles manufactured, marketed and/or sold by Excel Industries Inc., please search for “Excel” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold by BigDog Stout, please search for “BigDog” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold under the Hustler FasTrak brand, please search for “Hustler” using the Search Box at the top of this page.

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More information about this recall:
CPSC recall number: 19-748
Recalls Direct RIN: 11576-2019
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

We welcome your feedback:
Want to e-mail or share this recall?
==> Simply use the “Share this” options below.
Is this recall relevant to you? Please let us know!
==> Click on the “Like” button below.
E. & O. E.

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