Dell Hybrid Power Adapter Recall [Canada]


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Canada/Ottawa: Dell branded Hybrid Power Adapter Recall [Canada]Dell Inc., a Round Rock, Texas establishment, recalls an estimated 475 Dell branded Hybrid Power Adapters due to suspected component detachment and consequential risk of electric shock, both serious health and safety hazards.

HCSC: http://ht.ly/P3QH30mZfYt

Direct link: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68588r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports this recall involves certain Dell brand Hybrid Adapters with model number LA45NM170, sold in combination with a Power Bank. The Power Banks themselves are not included in the recall.

The affected Hybrid Adapters can be identified by a unique Dell piece part ID (“PPID”) on the label beginning with “CN – 05G53P – LOC00 – XXX – XXXX – AXX” located on the lower right of the label. To check the PPID numbers included in this recall, please visit the Dell’s Web site here: https://www.dellproduct.com/

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Dell branded Hybrid Power Adapters can be found on the Web site above.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to Health Canada, the recalled Hybrid Adapter casing can break, detach and expose internal components. This defect poses a risk of electric shock for people using the equipment. As of December 3, 2018, Del had received any reports of incidents or injuries related to the use of this product in Canada.

If you believe you have purchased or have in your possession any of the recalled Hybrid Power Adapters, please do not use them. Instead, kindly return the product to Dell for a full refund.

If you have any questions about this recall notification, please contact Dell Technical Support toll free at 1-866-362-5350, 24 hours a day, 7 days a week. You can also visit the company’s Web site to check the piece part ID (“PPID”) numbers of affected products, available here: https://www.dellproduct.com/

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Hybrid Power Adapters, please search for “adapter” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications caused by suspected Electrical Shock hazard, please search for “electrical” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Electronics hazards, please search for “electronics” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Dell Inc., please search for “Dell” using the Search Box at the top of this page.

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More information about this recall:
HCSC ID number: RA-68588
Recalls Direct RIN: 10936-2018
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in Canada [external: new window opens]:
==> http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php
Search for a recalled product on the Health Canada Web site [external: new window opens]:
==> http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

We welcome your feedback:
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E. & O. E.

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