A. O. Smith Ultra-Low NOx Water Heater Recall [US]

US FlagUS/Washington: A. O. Smith Ultra-Low NOx Water Heater Recall [US]A. O. Smith Corp., of Milwaukee, Wisconsin recalls an estimated 616,000 Ultra-Low NOx Water Heaters due to suspected component tearing and consequential risk of fire and burns, all serious health hazards.

CPSC: http://ht.ly/aufW30mzB7u

Direct link: https://www.cpsc.gov/Recalls/2019/A-O-Smith-Recalls-Ultra-Low-NOx-Water-Heaters-Due-to-Fire-Hazard

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall includes 30, 40 and 50 gallon natural or propane gas-fired Ultra-Low NOx Emission Gas Water Heaters. They are designed to comply with regulations in certain air quality districts in California, and were sold primarily in the state of California.

The recalled Heaters were sold under the American, A. O. Smith, Kenmore, Reliance, State, US Craftsmaster and Whirlpool brand names and manufactured from April 8, 2011 through August 1, 2016. Only Water Heaters with the first four (4) digit serial numbers between 1115 and 1631, where the first four digits represent the year and week of production, are included in the recall.

The brand name, model number and serial number can be found on the data plate on the product located next to the gas control valve/thermostat. The brand name is printed near the top of the water heater. You can look up your Water Heater’s serial number to see if it is affected by this recall at http://www.waterheaterrecall.com.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. One (1) additional image of the recalled products can be found on the Web site/sites listed above.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to the CPSC, the recalled Water Heater’s gas burner screen can develop tears. The Water Heater’s burner can then create excess radiant heat, posing a fire hazard if the Water Heater is installed directly on a wood or other combustible floor. A. O. Smith has received six (6) reports of fires occurring from a Water Heater installed directly on a combustible surface. No injuries have been reported.

If you believe you have purchased or have in your possession any of the recalled Water Heaters, please turn off the Heater and stop using the recalled Water Heaters. Instead, contact A. O. Smith to determine if a free repair is necessary.

If you have any questions about this recall notification, please contact the company at http://www.waterheaterrecall.com, input your model and serial number and complete the form to determine if your Water Heater is subject to this recall.

Customers with Whirlpool, US Craftmaster or American Water Heater brand Water Heaters can call toll-free 1-866-854-2793 from 8:00 AM to 10:00 PM, Eastern Time Monday through Friday and from 9:00 PM to 6:00 PM Saturday and Sunday. Consumers with Reliance, State, A. O. Smith and Kenmore branded water heaters can call toll-free 1-866-880-4661 from 8:00 AM to 8:00 PM Eastern Time Monday through Friday and from 9:00 AM to 6:00 PM Saturday for more information.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Water Heaters, please search for “water heaters” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fire hazards, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold by A. O. Smith Corp., please search for “A. O. Smith” using the Search Box at the top of this page.


More information about this recall:
CPSC recall number: 19-029
Recalls Direct RIN: 10818-2018
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

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E. & O. E.



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