EQ3 Arie Chair Recall [Canada]


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Canada/Ottawa: EQ3 Arie Chair Recall [Canada]EQ3, Ltd., a Winnipeg, Manitoba establishment, recalls an estimated 272 Arie Chairs due to suspected component breakage and consequential risk of user falls, injury and property damage, all serious health and safety hazards.

HCSC: http://ht.ly/dVde30maOkG

Direct link: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/67810r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports this recall involves certain Arie Chairs, upholstered styrofoam shell chairs with a customized front and back cover with a metal base, as follows:

  • Arie Chairs, sold with manufacturing dates ranging from April 30, 2018 to July 13, 2018 and a UPC of 30124-71
  • Arie Chairs, sold with manufacturing dates ranging from April 30, 2018 to July 13, 2018 and a UPC of 37124-71
  • Arie Chairs, sold with manufacturing dates ranging from April 30, 2018 to July 13, 2018 and a UPC of 30134-71
  • Arie Chairs, sold with manufacturing dates ranging from April 30, 2018 to July 13, 2018 and a UPC of 37134-71

Please consult the photograph above for details of the product’s packaging, design and retail presentation. One (1) additional image of the recalled Chairs can be found on the Web site above.

According to Health Canada, the weld of the metal mounting plate on the recalled Arie Chairs can fail, resulting in the chair’s stem breaking off and the chair falling. This reported defect, therefore, presents fall and injury hazards to users of the Chair. As of September 15, 2018 the company has received a total of three (3) reports of the Chair’s stem breaking. No injuries have been reported.

If you believe you have purchased or have in your possession any of the recalled Arie Chairs, please do not use them. Instead, kindly contact EQ3 for a repair kit.

If you have any questions about this recall notification, please contact EQ3 toll-free at 1-888-988-2014 from 9:00 AM to 5:00 PM, Central Time (“CT”), Monday to Friday and from 9:00 AM to 4:00 PM CT on Saturday. Alternatively, you can visit the company’s Web site at https://www.eq3.com/ca/en and click or by e-mail at customercare@eq3.com.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Chairs, please search for “chair” or more generically, “furniture” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Fall, please search for “fall” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by EQ3, Ltd., please search for “EQ3” using the Search Box at the top of this page.

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More information about this recall:
HCSC ID number: RA-67810
Recalls Direct RIN: 10713-2018
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in Canada [external: new window opens]:
==> http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php
Search for a recalled product on the Health Canada Web site [external: new window opens]:
==> http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

We welcome your feedback:
Want to e-mail or share this recall?
==> Simply use the “Share this” options below.
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E. & O. E.

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