Matrix Fitness Ascent Trainer & Elliptical Recall [US]


US FlagUS/Washington: Matrix Fitness Ascent Trainer and Elliptical Recall [US]Johnson Health Tech North America, Inc., a Cottage Grove, Wisconsin establishment, recalls an estimated 3,000 Matrix Fitness Ascent Trainer and Elliptical Machines due to suspected internal moisture build-up and consequential risk of electrical short circuit, fire and burns, all serious health and safety hazards.

CPSC: http://ht.ly/2KLh30le7KC

Direct link: https://www.cpsc.gov/Recalls/2018/Additional-Incidents-Prompt-Johnson-Health-Tech-to-Reannounce-Recall-of-Matrix-Fitness-Ascent-Trainers-and-Ellipticals-Due-to-Fire-Hazard-Recall-Alert

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves previously recalled Matrix Fitness Ascent Trainers and Elliptical Trainers installed from November 2011 through December 2012.

All of the recalled Ascent Trainers and Ellipticals have a swing-arm handle design, with pedals that rotate in an elliptical path and all of the units also have stationary handlebars. The Ascent Trainers are similar to the Elliptical machines, but include an incline function. Users operate the machines in a standing position.

The Ellipticals are black and silver-colored. The Ascent Trainers are also black and silver-colored with an orange accent color on the machine’s body and foot pedals. The brand, “Matrix” is printed on the machines body and handlebars. When assembled, the machines are approximately 70″ high by 29″ wide by 68″ long.

The Exercise Machines involved in this recall have a decal at the center/bottom of the units with model numbers beginning with A-3x, A-5x/7x, or E-3x/5x/7x. This recall includes units with serial numbers beginning with EP304, EP306, or EP308 and with date codes of 1208 (YYMM) or prior.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Trainer and Elliptical Machines can be found on the Web site/sites listed above.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to the CPSC, moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard. The firm has received eleven (11) additional reports of sparking, smoking, “shorting out” and/or melting at the power cord and socket. No injuries have been reported. These reports are in addition to the 44 incidents initially disclosed in an earlier recall, undertaken in 2014.

If you believe you have purchased or have in your possession any of the recalled Ascent Trainers and Ellipticals, please do not use them. Instead, kindly unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting all registered purchasers of the recalled Ellipticals directly.

If you have any questions about this recall notification, please contact Johnson Health Tech North America toll-free at 1-866-218-3674 from 9:00 AM to 5:00 PM, Central Time, Monday to Friday. Alternatively, you can visit the company’s Web site at http://www.matrixfitness.com and click on the Safety Notice link at the bottom of the page.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Ascent Trainers and Ellipticals, please search for “exercise equipment” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Electrical Shock hazards, please search for “shock” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to Fire hazards, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications relating to products made, marketed and/or sold by Johnson Health Tech North America, Inc., please search for “Johnson Health” using the Search Box at the top of this page.

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More information about this recall:
CPSC recall number: 18-755
Recalls Direct RIN: 10463-2018
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

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E. & O. E.

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