KeraCare Hydrating Detangling Shampoo Recall [Canada]

Canada FlagCanada/Ottawa: KeraCare Hydrating Detangling Shampoo Recall [Canada]Avlon Industries, Inc. recalls an estimated 312 units of KeraCare Hydrating Detangling Shampoo due to risk of Enterobacter cloacae contamination and consequential risk of bacterial infection and illness, all serious health hazards. HCSC:

Direct link:

Additional information:
Health Canada/Santé Canada (“HCSC”) reports the following Shampoo products are subject to this recall:

  • KeraCare Hydrating Detangling Shampoo – Sulfate free, sold in 237 millilitre (8 ounce) bottles, with an item number 53943, a batch/lot number of 16K3103 and a UPC of 9670833053
  • KeraCare Hydrating Detangling Shampoo – Sulfate free, sold in 3.79 liter (1 gallon) jugs, with an number item 53227, a batch/lot number of 16G1503 and a UPC of 9670838012

Please consult the photograph above for details of the product’s packaging, design and retail presentation. One (1) additional image of the recalled Shampoo products can be found on the Web site above.

According to Health Canada, the recalled Shampoo products are contaminated with the bacteria Enterobacter cloacae. Enterobacter could pose a risk of infection to consumers, especially those with weakened immune systems. As of January 12, 2018, the company has received no reports of incidents or illnesses to Canadians related to the use of these products.

If you believe you have purchased or have in your possession any of the recalled Shampoo products, please do not use them. Instead, kindly return the product to the store where you purchased it for a full refund.

==> Never depend on your senses of sight, smell, taste or touch to confirm Cosmetic contamination. If in doubt about the safety of any cosmetic product, return it to your retailer for refund or toss it out in your household garbage, making sure pets and small children can’t access the suspect food.

If you have any questions about this recall notification, please contact Avlon Industries by telephone toll-free at 1-800-332-8566 from 9:00 AM to 5:00 PM, Central Standard Time, Monday to Friday. Alternatively, you can reach the company by e-mail at

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected contaminated, adulterated or mislabeled Shampoos, Soaps or other Cosmetics, please search for “cosmetics” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Bacterial contamination hazards, please search for “bacterial” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and/or sold by Avlon Industries, Inc, please search for “Avlon” using the Search Box at the top of this page.


More information about this recall:
HCSC ID number: RA-65716
Recalls Direct RIN: 9683-2018
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
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General information:
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