Therma Moist Heating Pad Recall [Canada]


Canada FlagCanada/Ottawa: Michael Graves Solutions branded Therma Moist Heating PadsDrive Medical Canada recalls an estimated 19,000 Therma Moist Heating Pads due to suspected overheating and consequential risk of fire, burn and property damage hazards. HCSC: http://ht.ly/C3MV30hv1kS

Direct link: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/65468r-eng.php

Additional information
Health Canada/Santé Canada (“HCSC”) reports this recall involves certain Michael Graves Solutions branded Therma Moist Heating Pads.

The Electric Heating Pads are blue and come with an orange elastic band to hold the Pad firmly in place. A white power cord with a remote hand control that controls the heat settings is attached to the Heating Pad. The affected product comes in three (3) different sizes, as follows:

  • Therma Moist Heating Pad, Small, sold with a model number of 10895 and a UPC of 822383123905
  • Therma Moist Heating Pad, Medium, sold with a model number of RTL10893 and a UPC of 822383246567
  • Therma Moist Heating Pad, Large, sold with a model number of 10890 and a UPC of 822383123905

The model number can be found on the back label of the remote hand control and on the back of the retail box while the UPC can be found on the back of the retail box.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. One (1) additional image of the recalled Heating Pads can be found on the Web site above.

According to Health Canada, the recalled Heating Pads may overheat beyond their intended design, posing a burn and fire hazard to those wearing them. In addition, the Pads bear an unauthorized TUV Rheinland certification mark.

As of December 13, 2017, the company has received five (5) reports of overheating in Canada including two (2) reports of burn injuries.

If you believe you have purchased or have in your possession any of the recalled Heating Pads, please do not use them. Instead, kindly contact Drive Medical Canada to arrange to return the heating pads for a full refund.

If you have any questions about this recall notification, please contact Drive Medical Canada toll free at 1-877-224-0946 from 8:30 AM to 8:00 PM, Eastern Standard Time, Monday to Friday. Alternatively, you can e-mail the company at canadianreturns@drivemedical.com.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected faulty and/or dangerous Heating Pads, please search for “heating pads” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Burn or Scald hazards, please search for “burn” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to Fire, please search for “fire” using the Search Box at the top of this page.

==> To see other recalls and notifications for products manufactured, marketed and or sold by Drive Medical, please search for “Drive Medical” using the Search Box at the top of this page.

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More information about this recall:
HCSC ID number: RA-65468
Recalls Direct RIN: 9615-2017
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in Canada [external: new window opens]:
==> http://www.hc-sc.gc.ca/cps-spc/advisories-avis/incident/index-eng.php
Search for a recalled product on the Health Canada Web site [external: new window opens]:
==> http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php

We welcome your feedback:
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E. & O. E.

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