Toothette Oral Care Product Recall [Canada]


Canada FlagCanada/Ottawa: Toothette Oral Care Product Recall [Canada]Sage Products LLC recalls an estimated 123,735,344 units of Toothette Oral Care Mouth Moisturizer and Advanced Oral Moisturizer Spray due to risk of suspected bacterial contamination and consequential illness hazard. HCSC: http://ht.ly/dE7u30fgvAD

Direct link: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64508r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports the following Oral Care products are subject to this recall:

  • Advance Oral Moisturizer Spray sold in 27.5 ml (0.93 ounce) bottles with a reorder number of 5210 and a batch/lot of 51035, 51355, 52218, 52786, 53841, 54041, 54808, 56331, 56978, 57409, 58827, 59455, 60808, 60855, 61836
  • Mouth Moisturizer 15 ml (0.5 ounce) bottle with a reorder number of 5210 and a batch/lot of 51070, 51467, 52096, 52499, 52769, 53036, 53634, 53732, 54088, 54621, 54779, 55200, 55696, 55956, 56497, 56951, 57684, 58242, 58706, 59081, 59633, 59776, 60315, 61053, 61602

Please consult the photograph above for details of the product’s packaging, design and retail presentation.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to Health Canada, this recall involves numerous lots of Toothette Oral Care Mouth Moisturizer and Toothette Oral Care Advanced Oral Moisturizer Spray.

The Mouth Moisturizer and Advanced Oral Moisturizer Spray were sold alone or as part of an oral care kit that included natural health products. For more information about those kits, please see an earlier recall notification here: http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64468r-eng.php.

If you believe you have purchased or have in your possession any of the recalled Toothette Oral Care products, please do not use them. Instead, kindly return the product to the store where you purchased it for a full refund.

==> Never depend on your senses of sight, smell, taste or touch to confirm product poisoning, contamination or adulteration. If in doubt about the safety of any product, return it to your retailer for refund or toss it out in your household garbage, making sure small children and pets can’t access the suspect product.

An estimated 123,735,344 units of the affected Oral Care products were distributed to healthcare facilities, pharmacies and medical supply stores across Canada. The units were sold alone or part of  Oral Care Kits.

If you have any questions about this recall notification, please contact Sage Customer Service by telephone toll-free at 1-847-516-7603 from 8:00 AM to 5:00 PM, Central Standard Time, Monday to Friday. Alternatively, you can send an e-mail to oralcarerecall.ca@sageproducts.com.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see other recalls and notifications caused by suspected Bacterial contamination, please search for “bacterial” using the Search Box at the top of this page.

==> To see other recalls and notifications caused by suspected contaminated Soaps or Detergents, please search for “soaps” using the Search Box at the top of this page.

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More information about this recall:
HCSC ID number: RA-64508
Recalls Direct RIN: 9216-2017
Want to read more about this recall?
==> Please click on the links above to visit the originating site.
Want to read more about other recalls?
==> Please click on the links below.

General information:
More recalls? Back to the main Recalls Direct page:
==> http://www.RecallsDirect.com/
About the Recalls Direct service:
==> http://wp.me/P2bVty-2
Visit the Living Safely site:
==> http://www.LivingSafely.org/
Report an unsafe product you purchased in the United States [external: new window opens]:
==> https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx
Search for a recalled product on the US CPSC Web site [external: new window opens]:
==> https://www.cpsc.gov/Recalls/

We welcome your feedback:
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E. & O. E.

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