Samsung Washing Machine Recall [US]

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US/Washington: Samsung Washing Machine Recall [US]Samsung recalls an estimated 2.8 million Top-Load Washing Machines due to risk of unexpected machine top detachment and consequential injury hazard. CPSC:

Direct link:

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves 34 models of Samsung Top-Load Washing Machines.

The Washing Machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number.

  • WA40J3000AW/A2
  • WA45H7000AP/A2
  • WA45H7000AW/A2
  • WA45H7200AW/A2
  • WA45K7100AW/A2
  • WA45K7600AW/A2
  • WA476DSHASU/A1
  • WA476DSHAWR/A1
  • WA484DSHASU/A1
  • WA484DSHAWR/A1
  • WA48H7400AP/A2
  • WA48H7400AW/A2
  • WA48J7700AW/A2
  • WA48J7770AP/A2
  • WA48J7770AW/A2
  • WA50F9A6DSW/A2
  • WA50F9A7DSP/A2
  • WA50F9A7DSW/A2
  • WA50F9A8DSP/A2
  • WA50F9A8DSW/A2
  • WA50K8600AV/A2
  • WA50K8600AW/A2
  • WA52J8060AW/A2
  • WA52J8700AP/A2
  • WA52J8700AW/A2
  • WA5451ANW/XAA
  • WA5471ABP/XAA
  • WA5471ABW/XAA
  • WA56H9000AP/A2
  • WA56H9000AW/A2

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Washing Machines are pictured on the Web site above.

==> No barcodes, UPCs, item numbers or other identification numbers were listed with this recall notification.

According to the CPSC, the Washing Machines top can unexpectedly detach from the Washing Machines chassis during use, posing a risk of injury from impact. Samsung has received 733 reports of Washing Machines experiencing excessive vibration or the top detaching from the Washing Machines chassis. There are nine (9) related reports of injuries, including a broken jaw, injured shoulder and other impact or fall-related injuries.

If you believe you have purchased or have in your possession any of the recalled Washing Machines, please do not use them. Instead, kindly choose one (1) of the three (3) following remedy options.

  • a free in-home repair that includes reinforcement of the washer’s top and a free one-year extension of the manufacturer’s warranty;
  • a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit;
  • a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement.

All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail.

If you have any questions about this recall notification, please contact Samsung toll-free at 1-866-264-5636 from 8:00 AM to 10:00 PM, Eastern Standard Time, Monday to Friday. Alternatively, you can visit the company’s Web site at and click on the Recall Notice at the top of the page for more information.

==> To see all recalls and notifications relating to Infants and Children, please search for “children” using the Search Box at the top of this page.

Want to read more about this recall? Please click on the links above to visit the originating site and see individual vehicle, tire or accessory recalls.

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Additional information about this recall:
CPSC recall number: 17-028
Recalls Direct RIN: 7827-2016
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