Samsung Note7 Smartphone Recall Expands [Canada]

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Canada/Ottawa: Samsung Note 7 Smartphone Recall Expands [Canada]Samsung Electronics Canada Inc. expands its existing recalls for all 39,000 Samsung Note7 Smartphones sold in Canada including an estimated 22,000 Replacement Phones produced in response to the original recall due to risk of overheating and consequential fire and burn hazards. HCSC:

Direct link:

Additional information:
Health Canada/Santé Canada (“HCSC”) reports this expanded recall involves all Samsung Note7 Smartphones including replacement phones provided under the previous recall. The Smartphone was sold in black, silver and blue color motifs.

  • Model: SMN930WK64; description: Black, 64GB; box SKU: SM-N930WZKAXAC; UPC: 887276171883
  • Model: SMN930WS64; description: Silver, 64GB; box SKU: SM-N930WZSAXAC; UPC: 887276177229
  • Model: SMN930WB64; description: Blue, 64GB; box SKU: SM-N930WZBAXAC; UPC: 887276177243

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional variations of the recalled Smartphones are pictured on the Web site above.

According to Health Canada, the Samsung Note7 Smartphone lithium-ion battery has the potential to overheat and burn, posing a potential fire hazard.

Health Canada has not received any reports of consumer incidents or injuries related to the use of this product in Canada.

Samsung Electronics Canada Inc., however, has received four (4) reports of the Smartphone’s batteries overheating with one (1) report of a minor burn injury to a consumers forearm with the original Note7 device. There have been no reported incidents on the replacement Note 7 devices in Canada.

If you believe you have purchased or have in your possession any of the recalled Smartphones, please do not use them. Instead, kindly return the product to the store where you purchased it for a full refund. If you’ve purchased the Smartphone directly from Samsung from, Samsung Electronics Canada Inc. will e-mail details concerning how to return your device and obtain a refund.

If you have any questions about this recall notification, please contact the company at 1-855-747-6520 from 9:00 AM to 9:00 PM, Eastern Standard Time, Monday to Saturday.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Want to read more about this recall? Please click on the links above to visit the originating site.

Want to read more about other recalls? Please click on the links below.


Additional information about this recall:
HCSC ID number: RA-60560
Recalls Direct RIN: 7719-2016
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