Tena Ultra Washcloth & Wipe Recall [Canada]

Canada CFIA Recall

Canada/Ottawa: 6621 - TenaUltraWashclothsWipesRockline Industries and SCA Personal Care Inc. recall an estimated 498,330 Tena Ultra Washcloths, Tena Ultra Flush Washcloths and Tena Ultra Adult Wipes due to possible bacteria Burkholderia cepacia (B. cepacia) contamination hazard. HCSC: http://ht.ly/Z4gB8

Direct link: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57258r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports the following Personal Care Products are subject to this recall:

  • Tena Ultra Washcloths, UPC: 6870265720; 48 wipes per package
  • Tena Ultra Washcloths Scent Free; UPC: 6870265722; 48 wipes per package
  • Tena Ultra Flush Washcloths; UPC: 6870265726; 48 wipes per package
  • Tena Ultra Adult Wipes; UPC: 6870265730; 48 wipes per package

The recalled Wipes were produced between June 1, 2015 and December 31, 2015. They are most easily identified on the packages by the best-before date codes of “2017 12” through “2018 06”. Lot codes can also be used to identify these packages, and these are found on the side panel of the package. The first 3 digits of the lot code will be between “152” and “365” with the fourth digit on all packages as “5”. These are the only lot codes affected by this recall.

Please consult the photograph above for details of the product’s packaging, design and retail presentation. Additional images of the recalled Personal Care Products are pictured on the Web site above.

According to Health Canada, as a result of complaints of an ammonia-like odour, the company conducted microbial testing that found the presence of the bacteria Burkholderia cepacia (B. cepacia) in certain lots of wipe products.

This bacterium poses little medical risk to healthy people. However, people who have certain health problems such as a weakened immune system or chronic lung disease, particularly Cystic Fibrosis, may be more susceptible to infections with B. cepacia.

Neither Rockline nor Health Canada has received any reports of consumer incidents or injuries related to the use of these products.

If you believe you have purchased or have in your possession any of the recalled Personal Care Products, please do not use them. Instead, kindly return the product to the store or outlet where you purchased it for a full refund.

If you have any questions about this recall notification, please contact the company at 1-844-595-8453 (English) or 1-844-894-3055 (French) between 9:00 AM to 5:00 PM, Eastern Standard Time Monday through Friday. You may also request a coupon for replacement product of your choice.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see all recalls and notifications relating to Burkholderia cepacia contamination, please search for “B. cepacia” using the Search Box at the top of this page.

Want to read more about this recall? Please click on the links above to visit the originating site.

Want to read more about other recalls? Please click on the links below.


Additional information about this recall:
HCSC ID number: RA-57258
Recalls Direct RIN: 6621-2016
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E. & O. E.

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