Nexgrill Barbecue Grill Recall [Canada]


Canada CFIA Recall

Canada/Ottawa: Nexgrill Barbecue Grill Recall [Canada]Nexgrill Industries Inc. recalls an estimated 18,000 Nexgrill Barbecue Grills, sold exclusively at Costco due to fire hazard. HCSC: http://ht.ly/Z0JAy

Direct link: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/56942r-eng.php

Additional information:
Health Canada/Santé Canada (“HCSC”) reports this recall involves certain Nexgrill brand Barbecue Grills, model number: 720-0830D), a free-standing barbecue grill with two-door propane tank compartment, four (4) main burners, and a rotisserie burner.

The product can be identified by the model number “720-0830D” and serial numbers (see range below). Serial numbers can be found on the inside of the propane tank compartment door. The Costco Canada SKU number is 520178 and the UPC is 044376 283971.

The following are the ranges of the serial numbers that were manufactured from 2014 to 2015:

  • Barbecue Grill production year: 2014; serial number range: CCC720KSIG0830D-000027A to CCC720KSIG0830D-008691A
  • Barbecue Grill production year: 2015; serial number range: CCC720KSIE0830D-000001B to CCC720KSIE0830D-009292B

Please consult the photograph above for details of the product’s packaging, design and retail presentation. An additional image of the recalled Barbecue Grills are pictured on the Web site above.

According to Health Canada, the firebox of the recalled Barbecue Grills may expand, causing the two centre burners and flame tamers to become disengaged from their proper position in the firebox. This, in turn, may cause gas to be misdirected and not flow to the burners, and potentially cause a fire.

Costco Canada and Nexgrill Industries Inc. have received five (5) consumer incidents reports related to bowl expansion, and flames coming out of the control panel. To date, there were no reports of personal injuries or property damage related to firebox expansion.

If you believe you have purchased or have in your possession any of the recalled Barbecue Grills, please do not use them. Instead, kindly stop using the recalled Grill and contact Nexgrill Industries Inc. to obtain a free retrofit kit and instructions for installation.

The retrofit kit can be installed by the customer but if you have difficulty installing the retrofit kit, Nexgrill will provide free in-home service. Bilingual video installation instructions are also available online here: http://0830d.serorder.com/video.html. You should not use the recalled Grill until the retrofit kit has been properly installed.

If you have any questions about this recall notification, please contact Nexgrill toll-free at 1-855-714-2128 from 7:00 AM to 5:00 PM, Pacific Standard Time, Monday to Friday.

Please note: the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

==> To see all recalls and notifications relating to Barbecue Grills, please search for “barbecue” using the Search Box at the top of this page.

==> To see all recalls and notifications relating to fire hazards, please search for “fire” using the Search Box at the top of this page.

Want to read more about this recall? Please click on the links above to visit the originating site.

Want to read more about other recalls? Please click on the links below.

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Additional information about this recall:
HCSC ID number: RA-56942
Recalls Direct RIN: 6614-2016
More recalls? Back to the main Recalls Direct page: http://www.RecallsDirect.com/
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Visit the Living Safely site: http://www.LivingSafely.org/
E. & O. E.

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