Cane Creek Shock Absorber Recall [US & Canada]

Canada CFIA RecallUS FlagUS/Washington & Canada/Ottawa: Cane Creek Bicycle Shock Absorber Recall [US & Canada]Cane Creek recalls approximately 5,500 Bicycle Shocks due to injury hazard. CPSC:; HCSC:

Direct US link:

Direct Canada link:

Additional information:
The US Consumer Product Safety Commission (“CPSC”) reports this recall involves some Cane Creek Cycling Components DBINLINE Bicycle Rear Shock Absorbers.

The recalled Shocks are marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (“HSR”) damping. HSR on the Shock is decreased by turning the adjuster counter-clockwise and increased by turning it clockwise.

The incorrect graphics present the opposite; that is, the plus(+) and minus(–) symbols are switched. The consumer, therefore, can be misled or confused when adjusting HSR on these Shocks. The Shocks come in black anodized aluminum with the words “INLINE” marked on the air can portion of the Shock and are attached to a full-suspension mountain bike frame.

Recalled products have a serial number on the underside of the top valve body in the following ranges:

  • AA00002 to AA07304, and
  • SA00077 to SA03926.

The Shocks were themselves sold separately with the following mountain bikes:

  • 2015 Alutech – Tofane
  • 2015 Banshee – Phantom and Spitfire
  • 2015 Bianchi – Methanol 29
  • 2015 Canyon – Spectral 140 – 27.5 and 29; and Strive CF
  • 2015 Ghost – AMR Riot 130
  • 2015 Guerilla – Gravity Megatrail
  • 2015 Ibis – Ripley 29
  • 2015 Intense – Tracer, Carbine 29 and Spyder 29 Comp
  • 2015 Knolly – Warden
  • 2015 Nicolai – Helius
  • 2015 Norco – Sight Carbon 7.1
  • 2015 Nukeproof – Mega TR
  • 2015 Orange – Five and Five 29
  • 2015 Specialized – Enduro 650B and 29

Please consult the photograph above for details of the product’s packaging, design and retail presentation.

According to the CPSC, the Shock Absorber is marked with graphics that incorrectly identify the adjustment directions for High Speed Rebound (HSR) damping. Following these directions will cause unexpected behavior by a bike’s suspension and pose a fall hazard to a rider.

Cane Creek has received four complaints from customers, one of which involved a report of injury with bruises in the midsection. Consumers should immediately stop using the product and contact Cane Creek for a repair decal kit to correct the HSR adjustment markings on affected product.

Please note: this is a joint recall from the US Consumer Product Safety Commission (“CPSC”) and Health Canada (“HCSC”).


CPSC recall number: 15-013
HCSC ID number: RA-41973
Recalls Direct RIN: 4322-2014
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